Delivery and Returns

Delivery and Returns


All deliveries are carbon neutral

Order before 12 midday Monday - Friday for same day dispatch

Free Express DPD next working day delivery (Monday - Friday) on all orders over £100

Free Standard Royal Mail Tracked Shipping on all orders over £50

Express DPD Next Working Day (Monday - Friday) Tracked and Signed for £6.00
Ordered before 12pm midday

Standard Tracked Royal Mail £3.60
3-5 working days
Letterbox delivery on orders under £100

SATURDAY Delivery Royal Mail Tracked and Signed for £6.50
Order before 12 midday Friday

Please note that current delivery delays mean that standard Royal Mail shipping may take slightly longer to be delivered. You can find out more on our full delivery and returns page.


Here at Milly Grace, every customer is highly valued. If you are not 100% happy with your purchase, we will always do that bit extra to make it right. 

We strive to provide high-quality jewellery and have a thorough quality checking system. We are sincerely sorry if you are unhappy with a product. You may return it - including earrings - within 14 days of receipt of your order in the original packaging and condition, undamaged and unworn. Please include your name and order number.

All claims on a fault must be made within 48hrs of receipt. Return costs due to a fault will be paid for by Milly Grace. Returns due to customer preference or order mistake must be paid for by the customer. 

Please use a tracked and signed for service to return your item(s) as we cannot be responsible for a return which is not safely delivered to us. We aim to send refunds within 5 working days of receipt.

Please return to:

Milly Grace
Carlshead Business Centre
Paddock House Lane
North Yorkshire
LS22 4BJ
United Kingdom